Legal Notice

Seller identification

NAZVA s. r. o. Registered office: Topoľčianska 4083/24, 851 05 Bratislava - mestská časť Petržalka, Slovak Republic Company ID (IČO): 57 644 209 Tax ID (DIČ): 2122867252 VAT ID (IČ DPH): SK2122867252 Registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No.: 200021/B Managing directors (konatelia): Ruslan Pchelnikov, Valeriia Kropyvka

Contact

E-mail: support@nazva.eu Phone: +421 918 123 702 Contact form: nazva.eu/pages/contact Customer service hours: Monday to Friday, 10:00 to 17:00 (Bratislava time, CET/CEST)

We answer e-mails within 2 business days.

Returns and correspondence address

Please do not send returns to the registered office. Use only this address:

NAZVA s. r. o. (IČO 57 644 209) Nova Post branch, Dunajská 14, 811 08 Bratislava, Slovak Republic

Returns are accepted at this branch only when they are sent with Nova Post. Parcels sent with other carriers cannot be received there. Before sending a return, please follow the procedure described in our Return & Refund Policy.

Product manufacturer information (General Product Safety Regulation (EU) 2023/988)

Manufacturer: NAZVA s. r. o., Topoľčianska 4083/24, 851 05 Bratislava - mestská časť Petržalka, Slovak Republic, support@nazva.eu Products are manufactured in Ukraine under the instructions of NAZVA s. r. o. and marketed under the NAZVA brand. Country of origin: Ukraine.

Prices and VAT

All prices on nazva.eu are shown in euro (EUR) and include the value added tax (VAT) applicable in the customer's EU country of delivery. Each item is shipped as a separate parcel with a goods value of up to EUR 150, so VAT is charged at checkout under the Import One-Stop Shop (IOSS) scheme and no import VAT, customs duty or brokerage is collected from the customer on delivery. The only amount payable on delivery is the flat EU customs fee of EUR 3 per parcel, collected by the carrier. Details are in our Shipping Policy.

Supervisory authority

Slovenská obchodná inšpekcia (Slovak Trade Inspection) Ústredný inšpektorát, Bajkalská 21/A, P. O. BOX 29, 827 99 Bratislava, Slovak Republic www.soi.sk

Alternative dispute resolution (ADR)

If you are a consumer and you are not satisfied with how we handled your complaint, you have the right to submit a proposal for alternative dispute resolution under Slovak Act No. 391/2015 Coll. to an ADR entity, for example the Slovak Trade Inspection (Slovenská obchodná inšpekcia, www.soi.sk), or to another ADR entity listed by the Ministry of Economy of the Slovak Republic: https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1

Consumers residing in another EU country may also contact the European Consumer Centre in their country of residence (ECC-Net): https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en

The European Online Dispute Resolution platform is no longer operated by the European Commission.

Platform and hosting

This online store is operated on the Shopify platform (Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland). Store data is hosted in the European Union.

Intellectual property

NAZVA, the NAZVA logo, product designs, photographs and texts on nazva.eu are protected by copyright and other intellectual property rights of NAZVA s. r. o. or its licensors. Any use beyond browsing and purchasing for personal purposes requires our prior written consent.